Our goal is to offer you the best shipping options, no matter where you live. Every week, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into three (3) parts:
Processing time: Order verification, tailoring, quality check and packaging.
All orders are sent to our warehouse & manufacturers for dispatch within 24-48 hours after the order is placed. Some items may take an additional 1-2 days depending on warehouse location in which the goods are kept. To keep our prices low for our customers, we have stored some items at warehouses interstate or overseas.
When Will My Item Ship?
Once your order has successfully been processed, you will receive an order confirmation email shortly after.
This will contain shipping times for each item in your order.
Shipping times may vary depending on the product(s) you have ordered and the shipping timeframe advertised on the product listing. While we can't expedite an order once placed, rest assured that we are working hard to get your order to you as soon as possible. Express shipping will be offered when you add the item to your cart if it is available; if not, we can't add this to an order as it is dependent on dispatch location.
Once your order is shipped, you will receive an email notification.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
Standard International delivery usually takes about 15–45 business days. US orders are shipped by e-packet, which is a US Postal Service product. Total Lead Time for Australian orders may take between 15-45 days. After processing and leaving the warehouse, items that are sent via Standard Free Shipping may take between 14 and 45 days to arrive at their destination but can take longer from time to time. Express Shipping is offered, at a cost to the purchaser.
**The shipping times listed on our website are provided as a general guideline.
While we recommend allowing the maximum time frame to receive delivery of your order.
Don't be surprised if it arrives ahead of schedule!